Company Description
At Coface, we make trade happen everyday.
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us.
Join our Happeners!
Job Description
We’re looking for a motivated and talented API Solutions Engineer who will help us bridge the gap between business needs and complex software technology.
Your mission with us is to ensure end-to-end support and consultancy for our international clients in choosing their technical solutions and coordinating first-level technical assistance for our API solutions.
As primary technical partner to the sales team, you will be responsible for validating technical feasibility, tailoring solutions, and securing the "technical win" from initial discovery through to handover to implementation, by assisting clients, partners, and IT service providers during the implementation phase as well as in case of technical issues.
A true coordinator, you manage both internal and external stakeholders, the progress and execution of action plans and project deliverables and provide support after the go‑live.
What you’ll be doing at Coface:
Technical Discovery & Scoping: Engaging with prospects to understand business requirements, technical environments, and pain points to design optimal, tailored solutions.
Pre‑Sales Support Analyze customer needs and formalize requirements, define the appropriate solution, support the setting up of the contract, responsible for the technical solution proposal and its implementation
Product Demonstrations: Delivering high-impact, customized product demos that highlight value and ROI, rather than just features.
Proof of Concept (PoC/PoV) Management: Leading technical validations (PoC/PoV) to prove the software meets specific customer requirements.
Implementation: Define the implementation model and coordinate the technical team; deploy the technical solution.
Post‑Go‑Live Support: Manage incidents and provide after‑sales technical support
Post-Sales Handover: Ensuring a smooth transition of knowledge from the sales team to the Professional Services/Delivery team