IT Manager

We offer the industry’s only platform that fuses customer identity and anti-fraud solutions – customer identity management, identity verification, and fraud prevention. We sell to industries with large, consumer-facing businesses such as: banking, financial services, insurance, fintech, gaming, ecommerce/retail, telco / media, utilities, etc. We are looking for an experienced, deeply hands-on IT Manager to own our Global IT operations. This is an opportunity to take on a key role at the heart of the organization's technology operations - leading infrastructure teams, managing SLAs and KPIs, and driving operational processes across complex IT environments. The right candidate is as comfortable being hands-on as they are leading the team. You'll own and manage the IT operations team covering hardware, software, infrastructure, user access ,and support while directing, managing performance, and mentoring IT specialists and support technicians. You'll also manage incidents and drive investigation and operational processes.