Professional Services engineer

Professional Services Engineer, London VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills and experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history. Location: London, UK Summary As a Professional Services Engineer (PSE), you will be responsible for delivering a "pristine first experience of VAST" through your technical expertise and willingness to complete onsite activities across our install base, including hardware rack, stack, cable and label, VAST software installation, cluster relocation, expansions, and the occasional break-fix request. Combined with being highly technical, you are calm under pressure, highly communicative, detail-oriented, and able to assess and resolve unexpected issues that may arise. You are seen as the process owner for field activities, contributing your expertise to training and runbooks to enable VAST partners, as well as VAST Customer Support.