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Mornex continues to grow and is looking for an Account Manager with a strong business, customer-service, and technology orientation for a key role working with business clients in the IT, cybersecurity, and cloud sectors.
If you enjoy working with people, know how to create real value for customers, growing technology-driven work environment, we’d love to meet you.
• Proactively identify and pursue opportunities to acquire new customers and sell managed IT services (MSP), cybersecurity solutions, cloud services, backup solutions, endpoint equipment, and complex projects.
• Identify and lead opportunities to expand business with existing customers.
• Manage an ongoing portfolio of business customers, including customer retention and support throughout the entire customer lifecycle.
• Build long-term relationships with IT managers, executives, and key decision-makers within organizations.
• Work closely with the Support, Projects, and Finance departments to provide customers with professional and high-quality service.
• Manage and track sales processes in the CRM system and meet sales targets and KPIs.
Requirements
Previous experience in account management, Customer Success, or B2B sales – required.
Excellent interpersonal and communication skills, with a strong customer service mindset.