Junior IT Administrator

Description About the role- We're hiring a Junior IT Administrator to be a part our DevOps team. This is an entry-level role, no prior work experience required. If you have a solid technical foundation, the ability to learn quickly in a fast-paced environment, a drive to keep learning, and a desire to gain hands-on experience in IT infrastructure, we'd love to have you on board. Who we are: EX.CO is the video technology fueling growth for media leaders worldwide. Since we launched, our mission has been to shape the future of media technology, powering publishers’ business success in a rapidly changing reality. Today, we partner with leading media companies - including USA Today, Hearst Newspapers, Motorsport Network, The Arena Group, and Ziff Davis - to maximize revenue across every screen: web, mobile, CTV, and DOOH. Our technology combines an online video platform with a machine learning-based yield engine, giving media owners the control, scale, and transparency they need to thrive. What drives us is simple: we’re stronger together, always evolving, and radically transparent. Collaboration fuels our best work, innovation keeps us ahead, and honesty builds lasting trust with our colleagues, partners, and customers. We are proudly backed by The Walt Disney Company, Saban Ventures, Viola Group, 83North, and others. Now we’re growing our team and that’s where you come in. We’re building a place where talented people make an impact, ideas spark change, and everyone has a seat at the table. Key Responsibilities Provide technical support to end users for hardware, software, and network issues Set up, configure, and maintain computers, printers, and peripherals Create and manage user accounts and permissions Assist with monitoring network performance and troubleshooting basic connectivity issues Support installation, updates, and patching of operating systems and software Maintain an inventory of IT equipment and assets Document issues and resolutions in a helpdesk ticketing system Assist senior IT staff with projects and system upgrades Follow basic cybersecurity practices (antivirus, backups, access controls) Requirements What We're Looking For A degree, diploma, or certificate in IT, DevOps, Computer Science, Networking, or a related field, OR completion of a recognized IT course or bootcamp (e.g. CompTIA, Google IT Support, Microsoft, Cisco), OR relevant military technical experience Basic knowledge of Windows and/or Linux operating systems Understanding of networking fundamentals (IP, DNS, DHCP, Wi-Fi) Familiarity with hardware troubleshooting (desktops, laptops, printers) Understanding of basic cybersecurity practices A fast learner with strong problem-solving skills Good communication skills, able to explain technical issues in plain language Reliable, detail-oriented, and a team player