Solution Engineer - Slack Specialist

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We're looking for a Solution Engineer to join our Slack team - someone who thrives on helping customers solve complex challenges and reimagine how work gets done. What you will be doingPartner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems Drive the discovery process, helping to uncover customers' current pain points and align to their business objectives Prepare and deliver high-impact presentations and demonstrations that communicate Slack's unique value Partner with customers to design Slack-based solutions that drive value and significant business impact Ensure customers understand how Slack's industry-leading security program protects their organization Support security, compliance, and architecture conversations and address technical objections Guide customers through the evaluation process of Slack, ensuring that our solution meets key business objectives and technical requirements Contribute to the success of a rapidly growing and evolving SE organization Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap Mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS (Slack's AI-powered platform for automating and connecting work across your organization) What you should have Typically 2-5 years of sales engineering or solution consulting experience in a SaaS or tech-first organization Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations A consultative approach to solving customers' business challenges A track record of successfully overcoming technical and security objections, with a proven ability to creatively solve complex problems Extensive Slack and Salesforce experience, including Workflows and Integrations Professional proficiency in English, and ideally another European Language Ability to thrive and adapt in a rapidly evolving product and market that will define the future of work Knowledge of the productivity and collaboration tools landscape Familiarity with the enterprise SaaS ecosystem and modern workplace environments B.S. in Computer Science, Software Engineering, MIS, or related field required Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.