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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are looking for an experienced Release Engineer to oversee the release lifecycle across our B2B and OMS product lines. You will serve as the central point of contact for development, product, QE, UX, CX teams, ensuring that our software shipping process is predictable, transparent, and collaborative. This is a strategic role focused on orchestrating complex release cycles, managing quality gates, and ensuring cross-functional alignment. You will be the "air traffic controller" for our releases, ensuring that organizational dependencies are managed and that stakeholders are informed and aligned on every milestone.
What You'll Own
Release Governance & Scheduling: Own the end-to-end release calendar for B2B and OMS. Plan milestones, track progress, and facilitate production readiness meetings to ensure every release is prepared for launch.
Cross-Functional Orchestration: Partner with platform, QE, and product leadership to manage dependencies, resolve scheduling conflicts, and remove blockers before they impact the timeline.
Branching, versioning, and cut strategy: Manage and define the release trains, hotfix paths.
Quality & Risk Management: Manage quality gates and establish clear procedures for hotfixes and emergency releases. You will define what "ready to release" means and ensure those standards are consistently met.
Communication & Visibility: Act as the primary communicator for release status. Provide clear, timely updates to leadership regarding milestone progress, deployment risks, and versioning strategies.
Process Improvement: Identify bottlenecks in the current release flow and work with engineering teams to streamline processes. Focus on reducing friction for human stakeholders rather than building the technical pipeline infrastructure yourself. Bring up the issues/concerns on pipelines in the cross-org architecture forums for their resolution.
Technical leadership: Mentor MTS and SMTS engineers on release engineering practices, set the bar for design reviews in this domain, and represent release engineering in cross-org architecture forums. Influence direction without needing positional authority.