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Description
ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale.
This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing.
With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale.
The Role
Creator Programs Manager at ZYG.
This is an early, high-ownership role on the Creator & Community team, responsible for running creator programs across ZYG's DTC brand portfolio while simultaneously building the operational infrastructure to scale them.
Not a coordinator seat - real ownership from day one.
What you'll do
Source, vet, and onboard creators across multiple brand programs using a repeatable, data-informed process
Own day-to-day creator relationships: briefs, content reviews, deliverable tracking, feedback coordination
Iterate on the operational backbone; CRMs, creator databases, onboarding flows, campaign trackers, and client-facing reporting
Leverage automation tools (Make, Zapier, n8n, or similar) to reduce manual work and enable scale
Develop SOPs for the full creator lifecycle: discovery → outreach → onboarding → content → performance review → retention
Track and report on program performance (EMV, CPE, content quality, creator retention, affiliate revenue) and connect output to broader brand growth metrics
Support multiple program models simultaneously: gifting, affiliate/discount, paid collabs, ambassador and community programs
Requirements
2+ years managing influencer or creator programs
Proven systems builder: you've set up workflows, automations, or trackers from scratch
familiarity with the DTC creator landscape, platform nuances, and what actually drives performance
Comfortable with or eager to learn automation tools like Make, Zapier, Airtable, or Notion
Ownership mentality
Advantages
Understanding of how creator programs connect to paid media and conversion metrics
Experience with affiliate platforms like LTK
Comfortable building reports and presenting performance stories to stakeholders
Experience running ambassador hubs or creator communities at scale
Ability to adapt quickly across product categories and brand voices
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