BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch’s Client Innovation Board, an industry led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com.
Position: Director, Global Advisory – South EMEA & Italy
Languages: French (Native/Fluent), English (Business Fluent) & Italian (Preferred)
Reports to: VP, Global Advisory
Summary
As Director, Global Advisory (North America), you will serve as a domain expert advisor and trusted partner to our regional sales and customer success teams. The role combines elements of subject matter expertise, consultative engagement and thought leadership. You will help our largest customers solve complex fraud and financial crime challenges, translate customer needs into product innovation, and evangelise BioCatch’s value proposition at executive levels.
Role Responsibilities
Consultative advisory: Provide deep fraud/financial crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients.
Customer engagement: Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on BioCatch’s platform.
Thought leadership: Develop and deliver content (articles, webinars, conference presentations) to position BioCatch as a leader in behavioural intelligence and device based fraud detection.
Evangelism: Represent BioCatch at company events, industry events and executive briefings; present complex concepts clearly to both technical and non technical audiences.
Use case innovation: Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritise new use cases and
Use case evaluation: Evaluate new use cases for technical feasibility and functional fit, and work with clients in partnership with sales to deliver value outcomes.
Innovation Board: Participate in the BioCatch Client Innovation Board, helping to evaluate and prioritise product innovations for our customers.
Market insights: Maintain a comprehensive understanding of the competitive landscape, fraud threats and regulatory trends, and share insights with internal stakeholders across Product, Sales and Threat Analytics.