abra professional services is seeking an IT Support Technician to provide technical support, maintain IT systems, and troubleshoot hardware and software issues in a dynamic work environment.
This is a full-time position located in central Israel, with career advancement opportunities for suitable candidates.
עיקרי התפקיד
Provide technical support to approximately 400 employees, including computers, peripheral equipment, and software.
Install, maintain, and update operating systems and applications.
Diagnose and resolve hardware and software issues.
Work with servers, backup systems, and communication networks.
Document technical issues and solutions in the service desk ticketing system.
דרישות
At least 2 years of hands-on experience in IT Support, Help Desk, or as a PC/IT Technician – mandatory.
Experience as an IT Technician, including troubleshooting hardware, software, and endpoint equipment – mandatory.
Strong knowledge of Windows 10/11 operating systems and Microsoft Office – mandatory.
High customer service orientation – mandatory.
Strong self-learning skills, initiative, and a proactive approach – mandatory.
Ability to work effectively under pressure – mandatory.
יתרון
Knowledge and experience in networking and communication technologies.