On-site | Tel Aviv, Israel
Applift seeks a dedicated and enthusiastic professional to serve as a Customer Success Manager. In this role, you will be instrumental in maintaining strong connections with our customer base, securing long-term partnerships, promoting the adoption of our tools, obtaining referrals, identifying potential up-sell and cross-sell opportunities, and fostering customer loyalty. Additionally, you will be responsible for developing strategic relationships to broaden our clientele and for implementing revenue-generating strategies within the company.
Applift is one of the world's leading App Store Optimization (ASO) companies, helping top mobile app publishers accelerate sustainable growth through AI-powered technology, data-driven insights, and industry-leading expertise.
Working with some of the most recognized apps across gaming, fintech, lifestyle, education, and utilities, we help our customers increase visibility, acquire high-quality users, and maximize long-term growth in the App Stores.
At Applift, Customer Success isn't a support function- it's a strategic growth engine. Our Customer Success Managers are trusted business advisors, commercial owners, and long-term partners to our customers.
We're looking for a Senior Customer Success Manager to own a portfolio of strategic global accounts from onboarding through renewal.
This is a highly commercial role, ideal for someone who enjoys building long-term partnerships while driving measurable business outcomes. You'll serve as the primary strategic advisor for your customers, helping them grow their business while owning retention, expansion, and overall account success.
If you're passionate about customer strategy, revenue growth, and working with global mobile brands, we'd love to meet you.
עיקרי התפקיד
Own Strategic Customer Relationships
Own a portfolio of high-value strategic customers throughout their entire lifecycle- from onboarding to renewal.