Product Data Analyst

Description At Helfy, we’re building the future of digital healthcare — making access to prescriptions, treatments, and delivery simpler, smarter, and fully online. We’re looking for a Product Data Analyst who is passionate about turning data into actionable insights and helping shape outstanding digital health experiences through analytics and experimentation. As a Product Data Analyst at Helfy, you’ll work closely with Product, Marketing, Operations, and R&D teams to analyze user behavior, identify growth opportunities, and support data-driven decision-making across our platforms. You’ll play a key role in measuring product performance, optimizing user journeys, and helping teams prioritize initiatives based on impact. Helfy is a technology-driven group building the next generation of digital healthcare infrastructure. At the core of the group is DoktorABC, a leading telehealth marketplace operating across multiple international markets. DoktorABC functions as an end-to-end telehealth marketplace, connecting: Patients seeking fast, convenient access to care Licensed doctors providing online consultations and prescriptions Pharmacies fulfilling prescriptions and OTC products Medication & OTC products, including regulated treatments Delivery partners ensuring fast, reliable home delivery The platform seamlessly combines medical consultation, prescription handling, pharmacy fulfillment, and last-mile delivery into a single digital experience. Operating in regulated environments, DoktorABC enables millions of patients to receive treatment without queues, friction, or unnecessary in-person visits. Responsibilities Analyze product performance and user behavior to generate actionable insights Build and maintain dashboards, reports, and KPIs to support product and business decisions Partner closely with Product Managers to evaluate feature performance and identify optimization opportunities Design, monitor, and analyze A/B tests and experiments Identify trends, bottlenecks, and opportunities across the customer journey and conversion funnels Translate complex data into clear recommendations for cross-functional stakeholders Work with large datasets from multiple sources to ensure data accuracy and consistency Collaborate with Data, Marketing, and R&D teams to define tracking and measurement frameworks Support strategic decision-making through data analysis, forecasting, and performance monitoring Requirements 2+ years of experience as a Product Analyst, Data Analyst, or in a similar analytical role Strong SQL skills and experience working with large datasets Experience with BI and visualization tools such as Tableau, Looker, Power BI, Mixpanel, or similar Experience in B2C and large-scale platforms Strong analytical thinking and problem-solving skills with a data-driven mindset Experience analyzing product funnels, user behavior, and conversion metrics Excellent communication skills and ability to present insights to non-technical stakeholders Experience working in cross-functional Agile environments Advantage: experience with Python, statistical analysis, or experimentation frameworks Advantage: experience in healthtech or telemedicine companies Advantage: experience in eCommerce, healthtech, or telemedicine companies