A Day in Your Life at MKS:
The Engineering Applications Administrator is part of the Engineering Services organization and supports the team's responsibility for the operational administration, support, and lifecycle management of enterprise engineering software applications used throughout MKS.
Collaborating with Engineering Services colleagues, Information Technology, software vendors, and business stakeholders, this role assists in managing software licensing, application administration, user onboarding, software inventories, vendor relationships, reporting, documentation, and operational processes associated with the engineering applications portfolio.
As Engineering Services continues to expand its support of engineering applications across the company, this role contributes to the effective day-to-day management of the application portfolio, helping ensure a positive customer experience, reliable operations, and accurate application governance while allowing senior team members to focus on strategic initiatives and long-term planning.
Principal Responsibilities
Administer and support enterprise engineering software applications throughout their operational lifecycle, including onboarding, access management, licensing, renewals, and user support coordination.
Maintain accurate records of engineering applications, software assets, vendors, support contacts, ownership information, and lifecycle status within enterprise repositories and systems of record.
Coordinate software licensing activities, subscription management, renewal tracking, maintenance agreements, and procurement-related activities to help ensure uninterrupted application availability.
Serve as a primary operational point of contact for engineering application vendors, coordinating routine communications, support requests, licensing inquiries, renewal activities, and service-related issues.
Support application onboarding and offboarding activities, including access provisioning coordination, user administration, communications, and documentation updates.
Partner with Engineering Services, Information Technology, Procurement, and business stakeholders to coordinate support activities, issue resolution, and operational process execution.
Maintain application documentation, knowledge articles, inventory records, software catalogs, and related operational materials.
Support Engineering Services reporting activities by collecting and maintaining information related to software usage, licensing, inventories, renewals, vendor relationships, and application portfolios.
Assist in establishing and supporting user communities for engineering applications through communications, awareness activities, training coordination, and adoption support.
Participate in continuous improvement initiatives focused on engineering application administration, software governance execution, operational efficiency, and customer experience.
Representative Applications Supported
GitHub Enterprise / Copilot
Microsoft Azure DevOps, GHA
Altium Designer
SolidWorks
Perforce (Helix Core, Swarm etc.)
Atlassian tools (Jira, Confluence, Bitbucket etc.)
Engineering simulation tools
Additional engineering software applications used throughout MKS