Back Office Operator - Tax Returns

Better is hiring a Back Office Operator for our Tax Department! We’re looking for an organized, highly available, and proactive team player to join our elite Tax Refund department. At Better, we are a fast-growing tech company of 30 employees, helping over 30,000 clients save millions across their financial portfolios. Our cutting-edge technology analyzes market data alongside personalized customer profiles to unlock savings in tax refunds, insurance, pensions, mortgages, and investments. Location: Tel Aviv, conveniently located right next to the HaShalom train station and Yehudit light rail station Hybrid work: 3 days in-office, 2 days from home Salary: Base 10,000 NIS / Month + 1,000 NIS / Month Cibus + Potential success bonuses What You’ll Be Doing: Client Communication: Maintain fast-paced written and verbal communication with clients via phone and WhatsApp. Document & POA Management: Onboard clients, gather financial documents, and process signed Powers of Attorney for the Israel Tax Authority and Bituach Leumi. Tax Preparation: Prepare and structure client data for accurate tax refund calculations. Process Tracking: Monitor ongoing tasks and ensure fast, smooth back-office financial workflows.