תיאור המשרה
Description
About the Role
We are looking for a highly business-oriented and hands-on leader to own and scale our French market operations.
This role is responsible for driving growth, improving customer experience, optimizing performance, and leading cross-functional execution across marketing, operations, CRM, product, and customer support for the French market.
You will play a key role in shaping strategy, improving performance, and identifying growth opportunities in a fast-paced B2C environment.
Responsibilities
Own and lead the French market strategy and performance
Drive business growth, revenue, and customer acquisition initiatives
Monitor and optimize key business KPIs, including conversion, retention, and customer satisfaction
Work closely with Marketing, CRM, Product, Customer Support, and Operations teams
Identify market opportunities, trends, and competitive insights
Improve customer journey and local market performance
Ensure localization and customer experience are aligned with market expectations
Analyze performance data and translate insights into actionable business decisions
Collaborate with leadership on market priorities and growth initiatives
Lead and coordinate cross-functional execution to ensure business goals are met
Continuously identify opportunities for operational and commercial improvement
Requirements
5+ years of experience in Business / Growth / Operations / Market Management roles
Strong B2C experience in fast-paced, performance-driven environments
Experience managing or leading a country/market/business unit - advantage
Strong analytical and business mindset
Experience working cross-functionally with Product, Marketing, CRM, and Operations teams
Excellent project management and prioritization skills
Strong ownership mentality and execution-oriented approach
Native or fluent French - Mandatory
Excellent English communication skills