Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
KLA is looking for a Customer Support Engineer to join our team in Kiryat Gat.
KLA is a US-based innovative technology company that manufactures and supports multi-disciplinary systems in a cleanroom environment.
This high-tech company offers dynamic challenges and working with outstanding teams to maintain innovative analytical systems comprised of optics, robotics, lasers, image processing, mechanics, pneumatics, and networking.
What your job will look like
Perform customer service activities including fixing, intense problem solving, maintaining and repairing of multi-disciplinary equipment in multiple fields at the customer facility in Kiryat Gat
Represent the company to the customer and assume accountability for customer satisfaction with service.
Assure operational quality of system equipment. Coordinates actions with customers to minimize down time.