Description RADCOM legal office in India is based at Delhi. We are expanding our presence and currently looking to hire: Requirements ■ 3+ years’ experience working as a support engineer / Network Engineer /deployment Engineer/ Solutions Engineer/integration Engineer in the telecom deployment industry. ■ BE/ Bsc in CS, EE, Telecommunications graduate ■ Telecom Knowledge (Mobile Data, IMS, 5G). ■ Linux and Basic Telecom Call flow – Mandatory. Scripting and Ansible - a plus. ■ Open stack / Cloud based infrastructure (OpenStack/VMware), Kubernetes knowledge is a plus ■ Understanding of basic networking – OSI Layer ■ System wide view able to understand and follow complex network environments including Virtualized OpenStack clouds ■ Scripts development in Pearl, Python, Shell and Bash - Advantage ■ Willing to work in night shifts ■ Fluent English – Mandatory ■ Valid passport Responsibilities ■ Based in RADCOM India offices, Delhi, India. ■ Mostly work from Home in USA business hours – 8PM IST to 5 AM IST. ■ Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment, and customization of applications; and KPI reports for individual customer needs. ■ Support and deployment of Radcom’s solution at cloud-based customer environments (case to case basis) ■ Having very good customer interaction interface and able to drive customer calls independently. ■ Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications. ■ Working closely with the management on customer updates and future plan ■ Daily maintenance and problem resolution, System patches and software upgrades, and routine system configuration ■ Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding. If required: travel to on-site support outside India, training, installation, and configuration, etc.