Publisher Success Manager

Description A Bit About Us We are an ever-evolving company, driven by our passion for video. We’ve grown from a small start-up to a thriving business, and have been a part of the biggest global ad agency for ten years. Our main priority is maintaining our fun and determined environment and keeping our employees engaged in their work. About the Position As a Senior Publisher Success Manager, you will play a critical role in driving the growth and success of our key publishing partners. This role requires a strategic thinker with deep industry knowledge and strong relationship management skills to ensure publisher retention, revenue optimization, and long-term growth. You will serve as the primary point of contact for top-tier publishers, leading efforts to execute strategic initiatives, maximize monetization performance, and collaborate cross-functionally to improve business outcomes. Additionally, you will help shape best practices, mentor junior team members, and contribute to the evolution of our publisher success strategies. Key Responsibilities Strategic Publisher Management – Build, nurture, and expand relationships with publishers, ensuring long-term engagement, high client satisfaction, and revenue growth. Performance Optimization & Data-Driven Insights – Proactively analyze performance metrics, identify revenue opportunities, and deliver strategic recommendations to optimize yield and maximize revenue. Ownership of Key Accounts – Act as the direct point of contact for major publishing partners, providing top-tier service and ensuring seamless communication and issue resolution. Market & Industry Expertise – Stay ahead of industry trends, emerging technologies, and competitive landscapes to proactively provide strategic guidance to publishers. Process Optimization & Best Practices Development – Drive efficiency by refining internal workflows, contributing to playbooks, and mentoring junior team members to enhance team capabilities. Cross-Team Collaboration – Act as a key liaison between publishers and internal teams (Product, Engineering, Business Development) to ensure seamless integrations, technical support, and continuous optimization. Requirements Fluent English (spoken, written, and reading) – must be able to effectively communicate with international clients and internal stakeholders. Bachelor’s degree in Communications, Business, Economics, Marketing, or a related field. 2+ years of experience in Publisher Success, Account Management, or a similar role in AdTech. Strong analytical mindset – the ability to interpret performance data, identify revenue opportunities, and drive actionable insights. Advanced proficiency in Excel & Google Sheets Experience with programmatic advertising & monetization strategies – strong knowledge of SSPs, DSPs, ad exchanges, and revenue optimization. Proven track record in client success & relationship management – ability to manage high-profile accounts and maintain long-term partnerships. Excellent problem-solving skills & technical troubleshooting abilities – ability to diagnose and resolve publisher-related issues effectively. Project management & multitasking abilities – strong organizational skills to manage multiple clients, priorities, and operational tasks simultaneously. Self-driven with a growth mindset – ability to adapt to industry changes and continuously develop expertise in the video ad-tech space.