Job description

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Our Company At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. We are a heart-led, restless, and flat organization built on a foundation of speed, trust, and collaboration. When you join Kyndryl, you join a team of makers and doing-oriented leaders dedicated to helping our customers navigate their most complex digital transformations. Your Role Leverage your expertise and our comprehensive capabilities in this dynamic role. As a Consult Partner working in the Kyndryl Consult team—the organization’s fastest-growing business—you’ll craft innovative solutions for some of Kyndryl’s largest accounts. Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. You’ll be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex business and IT customer solutions—transformations that bring AI and infrastructure together to create outcomes that scale across the entire customer eco-system. With customer engagement being a core part of the job, this role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level customers. What You Will Do Contribute to Profitable Growth Sustain Growth: Drive significant financial outcomes through signings and revenue targets. Manage margin expectations and backlog growth. Spot Opportunities: Support the identification, pursuit, and conversion of a pipeline of business development opportunities. Determine Scope: Undertake scoping and fee negotiation on engagements, while ensuring profitability and understanding and containing risk. Build Customer Engagement Get Connected: Build and maintain deep relationships with customer CXOs and be seen as the "go-to" person and a trusted advisor by senior executives. Take the Lead: Lead C-level customer interactions and consulting initiatives, deliverables, and outputs of a deal engagement. Inform and Advise: Demonstrate credibility and experience to advise and deliver on complex consulting engagements. Keep Customers Happy: Enhance customer satisfaction, as measured by Net Promoter Score (NPS) and new relationship development. Secure customer references. Achieve Operational Excellence Hit Your Goals: Achieve individual and team utilization targets. Take Control: Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction. Lead and Collaborate Lead by Example: Foster a culture of continuous personal and professional development, challenging our people to be curious, innovative, and supportive of each other. At the same time, ensure that all outcomes are commercially focused, value-adding, and effectively executed. Contribute to Strategic Goals Shape Strategy: Utilize industry and technology expertise to shape and drive the company’s strategic initiatives. Pursue the Vision: Align with Kyndryl’s strategic vision and contribute to its execution. Boost Brand: Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. Proactively develop thought leadership and intellectual capital. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Who You Are To ensure success in this role, you should possess the following qualifications: Extensive experience in customer engagement and relationship management at the CXO level. Demonstrable ability to build and commercialize relationships with senior executives. Proven track record of leading and executing complex projects with multidisciplinary teams in a consulting, corporate, or public sector environment. Effective financial acumen with experience in driving revenue growth and managing margins. Experience managing or supporting high-value business development activities with senior stakeholders. Deep understanding of industry trends and technology. Sound personal brand and presence in the industry. Demonstrated ability to innovate and drive change. Diversity, Equity, and Inclusion Kyndryl is committed to a diverse and inclusive workplace. Kyndryl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The compensation range for the position in the U.S. is - $185,760 to $334,320 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $222,960 to $401,160 California (All Other): $204,360 to $367,800 Colorado: $185,760 to $334,320 Massachusetts: $185,760 to $367,800 New York City: $222,960 to $401,160 Washington: $204,360 to $367,800 Washington DC: $204,360 to $367,800 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.