Senior Program Manager

Description Fetcherr is an AI-driven company specializing in deep learning, algorithmic trading, and large-scale data solutions. Our core technology, the Large Market Model (LMM), enables accurate demand forecasting and real-time, data-driven decision-making. Originally focused on the airline industry, Fetcherr is expanding its AI solutions across additional industries. We are seeking an Experienced Program Manager to lead end-to-end delivery processes for key customers and strategic value streams. The ideal candidate is highly organized, technically minded, analytical, and experienced in managing complex Agile programs across cross-functional, global teams. This role requires a strong understanding of the software development lifecycle, excellent communication skills, and the ability to manage risks, improve processes, and ensure the timely, high-quality delivery of Fetcherr’s products. Key Responsibilities: Lead end-to-end delivery for key customers and value streams. Own, plan, and track the full customer program lifecycle, from contract, upsell, and discovery stages through development and delivery. Oversee the full Agile software development lifecycle and ensure each stage is executed effectively. Collaborate closely with Product, Engineering, Account Management, and Global Sales teams to coordinate product delivery. Facilitate weekly program meetings to review status, align priorities, manage risks, and ensure clear communication across stakeholders. Manage cross-team dependencies, risks, and ongoing issues through mitigation and resolution. Define, refine, and drive adoption of new processes and procedures based on continuous feedback and retrospectives. Develop KPIs and performance indicators to track progress, delivery quality, and Agile adoption. Requirements You’ll Be a Great Fit If You Have 5+ years of experience as a Program Manager, Project Manager, or Release Manager. Experience working directly with customers, including managing expectations, aligning stakeholders, and supporting delivery discussions. Strong experience with the software development lifecycle. Experience working with Agile Scrum methodologies. Hands-on experience with Jira, Confluence, add-ons, and other Atlassian tools. Strong problem-solving skills and the ability to navigate ambiguity. Comfort managing multiple priorities and context-switching in a fast-paced environment. The ability to learn new technologies quickly and independently. Strong technical, organizational, and interpersonal skills. Excellent time management and organizational skills. Exceptional written and verbal communication skills. A self-motivated, organized, efficient, and process-oriented approach. A collaborative mindset and strong team orientation. B.Sc. in Computer Science or a related technical field. Fluency in English and Hebrew. Preferred Requirements Experience mentoring and coaching team members or peers.