תיאור המשרה
Description
eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge.
We have 40 million registered users from 75 countries and our platform is available in 20 languages. eToro is an innovative, fast growing business and listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.
We're looking for a highly motivated Account Manager to join our French Desk and provide an outstanding experience to our clients.
What You'll Do
Build and maintain relationships with French-speaking clients
Support clients through phone, email, Teams, WhatsApp, and other communication channels
Identify clients' needs and provide tailored solutions
Promote relevant products and services while delivering exceptional customer experience
Handle client inquiries and complex cases efficiently
Contribute to the team's growth and overall business objectives
Requirements
Native-level French - Must
High level of English - Must
Highly motivated with a strong desire to succeed
Customer- and sales-oriented, with excellent relationship-building skills
Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp
Strong ability to adapt communication style to different client profiles and situations
Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage
AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication
Well-organized, proactive, and able to prioritize in a fast-paced environment
Team player with a positive attitude and strong learning mindset
This position is a full-time position working Mon-Fri In Israel (Hybrid)
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