Business Operations Manager

Description Zafran is looking for an experienced and strategic Business Operations Manager to join our team. This role is integral to optimizing cross-functional business processes, enabling growth and scale, and driving operational efficiency to support sales growth and enhance overall business performance. About Zafran: Our Mission: To stop the exploitation of vulnerabilities, everywhere. What makes us different: Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and utilizes Agentic Capabilities and your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited. ​​Who’s behind us: Zafran is backed by Menlo Ventures, Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations. We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way! What you will do: Drive company-wide business operations initiatives to improve execution, alignment, and efficiency across all functions. Own and manage cross-functional KPIs, including Product, R&D, Sales, Marketing, and Customer Success—ensuring visibility, consistency, and accountability. Partner closely with Product and R&D leadership on planning, prioritization, and execution, while ensuring alignment with company-wide goals. Work across GTM teams (Sales, Marketing, CS) to connect performance insights, identify gaps, and ensure alignment with product and company strategy (in collaboration with GTM Ops). Lead cross-functional projects that span multiple teams, driving alignment, removing bottlenecks, and ensuring successful execution. Build and implement an internal AI strategy to improve efficiency, automation, and scale across the organization. Analyze business performance, pipeline, product usage, and operational data to identify trends and drive data-informed decisions. Support strategic planning processes (quarterly planning, goal setting, prioritization) across the company. Improve and standardize core operational processes to ensure scalability as the company grows. Engage with stakeholders across all levels to gather insights, align priorities, and drive continuous improvement. Requirements 3+ years of experience in business operations, product, strategy, consulting, or a related role. Strong experience working cross-functionally across Product, R&D, and GTM teams. Ability to define, track, and drive KPIs across multiple business functions. Proficiency with AI tools/automation (or strong interest in building internal AI-driven workflows). Strong analytical skills with the ability to translate data into actionable insights. Experience leading end-to-end projects in a fast-paced environment. Strong understanding of how SaaS companies operate across product and go-to-market. Excellent communication and stakeholder management skills. Strong organizational and execution skills with high attention to detail. High ownership, proactive mindset, and ability to operate in ambiguity.