Description
We are looking for a Customer Service Representative to join our dynamic team.
In this role, you will be part of a fast-paced, international environment, working closely with colleagues and partners across the globe. This is a great opportunity to gain exposure to global operations, develop cross-functional collaboration skills, and grow within a young, energetic, and supportive work environment.
What you’ll do:
Provide professional and timely information to customers regarding import/export processes and regulations.
Handle customer inquiries via email and phone, ensuring high levels of service and satisfaction.
Work with a variety of internal systems and tools to manage customer requests efficiently.
Collaborate with multiple internal and external stakeholders worldwide (including different departments, agencies, and global partners).
What you’ll gain:
Hands-on experience in a global, multi-interface environment.
Opportunity to work in a dynamic, fast-growing international company.
Exposure to diverse cultures and international business practices.
A young, collaborative, and supportive team environment.
Professional development and growth opportunities within the organization.
Requirements
You'll need to have:
Academic education (B.A) - Must.
Control of office tools, (Word, Excel, PowerPoint).
High proficiency in English
Experience in the Customer Service field