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Description
About AudioCodes
AudioCodes (Nasdaq: AUDC) is a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide.
Voca CIC – AI-first CX for Microsoft Teams and beyond
Voca CIC is AudioCodes’ flagship Contact Center as a Service (CCaaS) portfolio, designed for organizations adopting AI-powered customer experience solutions.
The portfolio includes:
A Microsoft Teams-native contact center for enterprises standardized on Microsoft
A platform-agnostic AI Receptionist that integrates with virtually any telephony environment
Built AI-first, Voca CIC embeds Conversational AI and Generative AI across the customer journey with capabilities including AI voice agents, call summarization, sentiment analysis, and omnichannel engagement across voice, chat, and email.
Voca CIC serves more than 200 enterprise customers globally across 12+ Microsoft Azure regions and has received multiple industry awards, including:
CX Today Best Microsoft Teams Contact Center (2024)
CX Today Best CX Deployment (2025)
UC Today Best Microsoft Teams Contact Center (2025)
The Voca AI Receptionist extends our reach beyond Microsoft-centric environments, enabling organizations of all sizes to adopt AI-powered customer engagement on top of existing voice platforms such as Microsoft Teams, Cisco, Avaya, RingCentral, PBX systems, and carrier services.
If you’re excited about building at the intersection of AI, customer experience, cloud communications, and enterprise SaaS — we’d love to meet you.
What You’ll Do:
Define product positioning, messaging, and value propositions for enterprise buyers, partners, and CX leaders
Lead go-to-market launches for new features, solutions, and AI-driven experiences
Influence product strategy and roadmap priorities through customer, market, and competitive insights
Work cross-functionally with Product, Sales, Customer Success, and executive stakeholders to align messaging, launches, and business priorities
Develop compelling content including sales decks, customer stories, thought leadership, demo scripts, and one-pagers
Partner with Growth and Field Marketing teams on campaigns, webinars, events, and demand generation initiatives
Build sales enablement materials, competitive positioning, and partner-facing assets in collaboration with Product and Business teams
Requirements
Minimum Requirements:
3+ years in product marketing, marketing management and/or in content writing disciplines within technology companies, with a clear record of successful delivery and marketing impact
Superior GTM understanding, messaging and writing skills
Experience with B2B product marketing, Demand Generation & Capture frameworks and content writing
Excellent communication and presentational skills
Native English
Preferred Requirements:
Technology/SaaS experience and orientation, openness to learn new technology fields, terminology and key elements that build a product
Specific experience in one or more of the following: Contact Center, Customer Experience, AI, Bots and Automation
True strategic marketing thinker with a “get things done” approach
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