Business Analyst

Description PlainID is seeking a Business Analyst to join our growing Global Services Group. In this role, you will collaborate closely with customers to understand their business needs, translate them into actionable product solutions, and help deliver real value through the PlainID platform. This is a unique opportunity to join a dynamic, fast-growing team where you’ll play a key role in shaping the Business Analyst function. You’ll leverage your analytical mindset, technical understanding, and communication skills to drive successful customer outcomes and contribute to a high-performing team culture. At PlainID, people come first. We believe in teamwork, trust, and empowering our employees to grow, learn, and reach their full potential. What You’ll Do: Analyze customer use cases and translate them into actionable product recommendations and configurations Present solutions, demos, and detailed documentation to customers Facilitate business requirement gathering sessions with global customers Lead business discussions to define, refine, and prioritize customer needs Support integration scenarios between PlainID and third-party technologies Conduct ongoing data analysis to identify optimization opportunities and improve use cases Reproduce customer scenarios to identify product gaps and contribute to feature enhancements Provide knowledge transfer and training to customers and internal teams Requirements What Makes You a Great Fit: BA/B.Sc. in Information Systems, Industrial Engineering, Economics, Business Administration, or another quantitative knowledge Minimum 2 years of experience as a Business Analyst in a B2B environment Familiarity with databases, APIs, and data-driven analysis Familiarity with Data and BI tools like Snowflake, Databricks, PowerBI Experience with AI tools Proven experience working with global enterprise customers Strong analytical and problem-solving skills with keen attention to detail Excellent written and verbal communication skills Self-motivated, proactive, and able to work independently in a fast-paced environment Willingness to collaborate with internal teams and customers across multiple time zones Fluency (written and conversational) in both English and Hebrew required. Advantages Experience in the Identity and Access Management (IAM) domain Familiarity with various organizational systems and platforms About PlainID PlainID is the only Agentic Identity Platform at the core of an organization's identity stack. It secures the entire AI flow, inputs and outputs, data retrieval, and MCP tools. By enforcing Zero Standing Privileges, PlainID ensures just in time access is granted and automatically adjusts as context changes. Every decision is evaluated dynamically, securing applications, APIs, data, and agentic AI workflows end to end. One place. Full clarity. Real-time control. Trusted by Fortune 500 organizations to secure access for millions of identities, PlainID helps enterprises scale authorization with confidence in an AI-driven world.  Why PlainID? Real traction, real customers. Fortune 2000 companies including SAP, Accenture, EY, Cisco, City bank, The World Bank.. trust us with their most critical authorization challenges. Category leadership. We're not just playing in authorization - we're defining it. Named as an Outperformer by industry analysts alongside Google Cloud, SailPoint, and Ping Identity. Strategic partnerships that matter. SAP didn't just invest - they embedded our technology as an OEM component in their Customer Data Cloud platform. That's the kind of validation that opens doors. Backed by the best. We've raised $100M from Insight Partners (led our $75M Series C), SAP, Viola Ventures, and other top-tier investors who believe in our vision. Founded by security veterans. Our co-founders Oren Ohayon Harel (CEO) and Gal Helemski (CTO/CPO) come from deep financial services and IDF cybersecurity backgrounds. They've been in the trenches and built the solution they wished existed. Prime location. Our Tel Aviv office - right in the heart of the city's business district. Steps from train station, surrounded by the energy of Israel's tech ecosystem.