Solutions Product Manager for Agentforce Operations

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role As a Solutions Product Manager, you will partner across Product, Engineering, Agentic Process Consultants and Customer Success to transform complex business challenges into scalable product solutions. You will analyze business processes, identify opportunities for automation and simplification, and create solution blueprints that accelerate business value. We are looking for someone who enjoys solving ambiguous problems, thinks in systems and workflows, and embraces AI as a tool to improve the way they work. Key Responsibilities Analyze business processes and identify opportunities for automation and simplification. Design future-state workflows and create scalable solution blueprints. Translate business requirements into practical product and technology solutions. Partner cross-functionally to prioritize, build, and deliver solutions. Use AI tools to accelerate research, documentation, ideation, and solution validation. Continuously evaluate emerging technologies to improve processes and solutions. Minimum Qualifications 5+ years of experience in Solutions Consulting, Business Analysis, Process Improvement, Technical Consulting, Product Management or a related role. Experience designing or implementing workflow automation, operational improvements, or process transformation initiatives. Experience analyzing and improving complex business processes and designing scalable workflow solutions. Experience working with enterprise software platforms, APIs, or systems integrations. Strong analytical and data-driven decision-making skills using metrics, reporting, Experience partnering across cross-functional teams experimentation, or business insights. Excellent written and verbal communication skills, including documenting business requirements, workflows, solution designs, or implementation plans. Preferred Qualifications Experience using AI-powered tools (e.g., Claude Code, Codex) Experience in complex enterprise environments such as Financial Services, Supply Chain, Manufacturing, Healthcare, Retail, or Enterprise Software. Experience with enterprise platforms such as Salesforce, SAP, Oracle, Microsoft Dynamics, ServiceNow, Workday, or similar. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. 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