Job description

About the role

Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights. What Are We Looking For? We're looking for a Product Design Lead to join our product & design team in Tel Aviv and help shape how design gets done at Hyro. This is a hands-on senior role. You'll design the flows that matter most yourself, raise the quality of what the design team ships, and set the tone for design direction. You'll mentor and elevate our designers up close - leading by example, not from a distance. You care about design-led simplification: taking the complex world of conversational AI in healthcare and making it feel obvious. And you treat AI as part of how design gets done - accelerating exploration and raising quality without flattening the craft. If you find as much satisfaction in raising the bar for a team as in shipping your own best work, this is the right landing spot for you!

What you'll do

Design and own the UX and UI of our client-facing products
Prototype and test ideas and iterate fast based on users’ and stakeholders’ feedback, and based on real-time analytics
Work closely with product managers and engineering teams to turn intangible visions into tangible products
Define reusable design components and a strong design system

Requirements

5+ years of experience as a product designer, including experience mentoring designers or raising a team's design bar
Experience designing complex systems or multi-audience products — you know how to find the common denominator across different contexts
Experience owning or significantly shaping a design system
Hands-on experience using AI tools in a real design workflow — not just openness to the idea
Sharp attention to detail — you know the difference between good and excellent, and you can explain why
An excellent communicator who presents design decisions with clear rationale to PMs and engineers, not just designers
Self-motivated, proactive, and fun to work with :)
Equal Opportunities

Nice to have

Experience facilitating user interviews and testing sessions is an